Comcast clarifies its free Xfinity Flex offer for internet-only clients

Comcast clarifies its free Xfinity Flex offer for internet-only clients

In September, Comcast announced so it could be making its Xfinity Flex television box that is streaming for many of its internet-only customers. Nonetheless, as it happens that not all the internet-only customers is going to be obtaining the offer that is free at least perhaps perhaps perhaps not straight away.

In the event that you lease your cable modem/router from Comcast, you will get the Xfinity Flex free of charge, in place of the need to pay the typical $5 per month leasing, and therefore offer had been effective if the deal ended up being established. But Comcast neglected to mention that the offer ended up beingn’t quite prepared for several of their clients, which resulted in a report that is somewhat scathing The Verge claiming that the offer had disguised a hidden $13 every month cost ( the amount of the modem/router rental).

Digital Trends contacted Comcast to access the base regarding the problem. Here’s the company’s formal comment:

Whenever available later on this current year, Internet-only clients will likely not want to rent a gateway from Comcast to obtain Flex. Internet-only clients should be able to get Flex utilizing the gateway that is xfinity-compatible of selecting. (more details on suitable gear can here be found: . And Xfinity Internet-only clients who currently lease our gateway could possibly get Flex included with their account today at no cost that is additional.

Therefore, important thing? You don’t need to hire your equipment from Comcast getting in regarding the free Xfinity Flex deal, however you can’t obtain it straight away. Comcast declined to share with us precisely whenever “later this could be, nevertheless when forced about them, we had been told it will be “really quickly. year”

Launched in March 2019, Xfinity Flex once was a $5 per month fee that is additional internet-only Comcast members.

Xfinity Flex is an IPTV item that packages up popular streaming apps like Netflix, Amazon Prime Video, HBO, etc., along side free sourced elements of streaming content such as for example YouTube, Pluto television, Tubi television, and Xumo in one single easy-to-navigate experience. A brand new “Free to me” area in the Flex guide allows you to start to see the significantly more than 10,000 free programs and films available through the free streaming options, in accordance with Comcast. NBCUniversal’s Peacock solution will be the next add-on option, since will Hulu. Flex users can find or hire films and programs through the integrated electronic shop, and you can access your locker from the Flex interface omegle random chat too if you’re a Movies Anywhere customer.

It is all done regarding the Xfinity Flex set-top package, a tiny impact 4K UHD unit that is included with a voice-capable remote. Internet-only customers have the Flex package, the remote, plus the solution to lease extra Flex containers with their other TVs at $5 each month.

Xfinity Flex provides cord-cutters having a well-designed device that aggregates all their streaming choices in one single destination as well as in therefore doing, effortlessly produces a unique competitor for Apple’s TV App, which is designed to perform some thing that is same. Xfinity Flex also can behave as an internet and home that is smart center, with options like seeing your Wi-Fi passwords, switching on / off Wi-Fi usage of different products in the house, viewing movie feeds from their digital cameras and arming or disarming their property safety systems.

Much more significantly from Comcast’s viewpoint, later this present year, Flex members can update towards the complete array of Xfinity X1 cable networks — including a DVR function — should they determine that cutting the cable has proven an excessive amount of a sacrifice from a television viewpoint.

If it doesn’t, contact Comcast to get it removed if you’re an existing Flex subscriber, you should see your $5 per month fee automatically disappear from your bill, but. You need to call or drop by a Comcast Xfinity retail store to pick up the free set-top box if you’re an internet-only customer who wants to get on board with the free offer.

We’ll change this short article when Comcast announces that the free offer has been distributed around its non-rental-based internet-only clients.

Updated October 23, 2019: Added new details impacting Comcast internet-only clients who don’t hire their modem/router through the business.

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